Terms of service

Last Updated: October 12, 2026
Currency: United States Dollar (USD)

Welcome to Loxsport.

Loxsport is an online retail store operated by LOXSPORT LLC, focused on Tissue Boxes and directly related accessories where offered.

These Terms of Service explain the rules and conditions that apply when you visit our website, browse products, place an order, make a payment, request shipping assistance, cancel an order, request a return or refund, contact customer support, submit content, or otherwise use Loxsport services.

By using the Loxsport website or placing an order, you agree to these Terms and the policies applicable to your transaction, including our:

Shipping Policy
Cancel My Order / Cancellation Policy
Return & Refund Policy
Payment Methods Policy
Privacy Policy

Please review the applicable product information and store policies before completing checkout.

1. About Loxsport

Loxsport is operated by:

LOXSPORT LLC

Our online store is focused on:

Tissue Boxes
Decorative Tissue Boxes
Tissue Box Covers
Related accessories where specifically offered

Available designs, materials, finishes, colors, and collections may change over time.

The individual product page should be used as the primary source for information about a particular product.

2. Business Information

Business: LOXSPORT LLC
Brand: Loxsport

Business Address:
749 Port America Place
Dallas, TX 76051
United States

Phone: +1 (214) 236-3898

Email: contact@loxsport.com

Support Hours: Monday–Sunday, 8:00 AM–5:00 PM Central Time

The business address shown above should not automatically be treated as a public showroom, walk-in retail location, customer pickup location, or universal return-processing location unless Loxsport specifically confirms otherwise.

3. Eligibility to Purchase

To place an order through Loxsport, you must be legally capable of entering into the transaction under applicable law.

By completing checkout, you represent that:

You are legally able to make the purchase
You are authorized to use the selected payment method
Your billing information is accurate
Your shipping information is accurate
Your purchase is for a lawful purpose
You have reviewed the applicable product details
You have reviewed the policies relevant to the purchase

4. Accurate Customer Information

Customers are responsible for providing complete and accurate information.

This may include:

Full name
Email address
Telephone number
Billing address
Shipping address
Delivery information
Payment information required by checkout

Incorrect or incomplete information may result in:

Payment failure
Order review
Shipping delay
Failed delivery
Carrier correction charges
Return to sender
Order cancellation

Please review your information carefully before placing an order.

5. Use of Our Website

You may use the Loxsport website for lawful shopping and informational purposes.

You agree not to use the website to:

Commit fraud
Submit unauthorized payments
Attempt unauthorized access
Circumvent website security
Introduce malware or harmful code
Interfere with website operation
Misuse discount codes or promotions
Submit materially false information
Abuse return or refund procedures
Abuse chargeback procedures
Collect protected information without authorization
Conduct unauthorized large-scale scraping
Engage in unlawful activity

Loxsport may restrict website access where there is a reasonable concern involving fraud, security, abuse, or unlawful activity.

6. Product Information

Loxsport aims to provide clear and useful information about each Tissue Box.

Depending on the product, a listing may include:

Product name
Description
Photographs
Dimensions
Materials
Color
Finish
Construction
Tissue opening
Refill method
Included components
Care information
Other product-specific features

Customers should review the individual product page before placing an order.

7. Product Dimensions

Customers are responsible for reviewing listed dimensions before purchase.

Lifestyle photography may make a Tissue Box appear larger or smaller because of:

Camera angle
Nearby objects
Surface size
Room scale
Styling

Please rely on the stated product measurements when deciding whether a Tissue Box is suitable for your intended location.

8. Tissue Compatibility

Commercial tissue packaging can vary in:

Length
Width
Height
Shape
Opening configuration

Unless specifically stated otherwise, Loxsport does not guarantee that a particular Tissue Box will fit every tissue brand, package, or box size.

Customers should compare the product dimensions with the tissue package they intend to use.

9. Product Photography

Product photographs are intended to show the general design and appearance of a Tissue Box.

Lifestyle photographs may contain additional objects used for presentation.

Unless the product listing specifically states otherwise, items such as:

Tissues
Furniture
Books
Plants
Lamps
Trays
Decorative accessories
Other styling objects

are not included simply because they appear in a photograph.

10. Color and Display Differences

Product appearance may vary slightly because of:

Photography
Lighting
Camera settings
Monitor calibration
Mobile-device settings
Screen brightness
Viewing angle

Minor screen-related differences do not automatically mean that a product is defective.

If the physical product is materially different from its listing, contact Loxsport for review.

11. Natural Material Variation

Some Tissue Boxes may use wood or other naturally variable materials.

Reasonable differences may appear in:

Grain
Tone
Texture
Knots
Natural markings
Surface character

These characteristics are not automatically considered defects when they are consistent with the material and product description.

12. Product Availability

Product availability may change.

A product shown as available may occasionally become unavailable because of:

Inventory discrepancy
Unexpected demand
Product damage discovered before shipment
Quality-control issue
Technical error
Product discontinuation

If Loxsport cannot fulfill a paid order, we may cancel the affected item and return the eligible amount to the original payment method.

13. Prices

Unless otherwise stated, all prices are displayed in:

United States Dollars (USD)

Prices may change before an order is placed.

Once an order has been successfully submitted, the confirmed transaction price normally applies unless there is an obvious pricing, technical, or checkout error.

14. Pricing Errors

An incorrect price may occasionally appear because of a technical or administrative error.

If Loxsport identifies an obvious material pricing error before fulfillment, we may:

Contact the customer
Correct the error
Offer the option to proceed at the corrected price
Cancel the affected order
Refund the eligible amount paid

Loxsport will not intentionally substitute a materially different transaction price without addressing the issue.

15. Promotions and Discount Codes

Promotional offers may have separate conditions.

Unless otherwise stated:

Discount codes must be applied before checkout is completed
Minimum-purchase requirements may apply
Promotions may apply only to eligible products
Promotions may not be combined
Discounts generally cannot be applied retroactively
Promotions may have expiration dates

The final checkout amount displayed before payment is submitted controls the transaction.

16. Currency Conversion

Loxsport processes transactions in USD.

If your bank or payment provider uses another currency, it may convert the transaction.

Loxsport does not control:

Exchange rates
Currency-conversion fees
Foreign-transaction fees
International-processing charges
Bank fees

17. Payment Methods

Loxsport accepts the payment methods displayed during checkout.

Depending on availability, these may include:

Major credit cards
Major debit cards
PayPal
Other supported online payment methods

Only payment methods actually displayed during checkout should be considered available.

Please review our Payment Methods Policy for additional information.

18. Payment Authorization

Submitting an order does not guarantee payment approval.

A payment may be declined because of:

Incorrect payment information
Billing-address mismatch
Expired payment method
Insufficient funds
Insufficient available credit
Bank restrictions
International transaction restrictions
Security controls
Incomplete authentication
Fraud-prevention procedures

Loxsport cannot override a decision made by an independent bank or payment provider.

19. Payment Verification

Some transactions may require additional verification before fulfillment.

Loxsport may review:

Billing information
Shipping information
Payment status
Customer information
Order information
Product availability
Fraud-prevention information

Loxsport will not normally ask customers through ordinary email to provide:

Full card number
CVV or CVC
Banking password
PayPal password
Payment-account password
One-time authentication code

20. Order Confirmation

After successful checkout, Loxsport may send an order confirmation to the email address provided.

Please review the confirmation carefully.

If you notice an error involving:

Product
Design
Color
Finish
Quantity
Recipient name
Shipping address

contact Loxsport as soon as possible.

Receiving an order confirmation does not mean that the product has already shipped.

21. Order Acceptance

Loxsport may review an order before fulfillment.

We may hold, decline, or cancel an order for legitimate reasons, including:

Failed payment
Unverified payment
Suspected fraud
Unauthorized transaction
Unsupported delivery address
Product unavailability
Significant pricing error
Technical error
Incomplete order information
Inability to fulfill the order

If Loxsport cancels a paid order, the eligible amount will be returned to the original payment method.

22. Order Changes

If you need to change:

Recipient name
Shipping address
Phone number
Tissue Box design
Color or finish
Quantity

contact Loxsport as soon as possible.

Changes are not guaranteed after fulfillment has begun.

A major product change may require cancellation of the original eligible order and placement of a new order.

23. Order Cancellation

Customers may request cancellation within:

24 hours after placing the order

provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.

Cancellation may no longer be available after:

Final packing has materially begun
A shipping label has been created
Carrier pickup has been scheduled
Carrier handoff has occurred
Export processing has begun
Customs processing has begun

Submitting a cancellation request does not mean the order has already been canceled.

Cancellation becomes effective only after Loxsport confirms it in writing.

24. Cancellation Fee

Loxsport does not charge a standard cancellation fee for an eligible cancellation approved before shipment.

Please review our Cancel My Order / Cancellation Policy for complete details.

25. Shipping Destinations

Loxsport currently offers standard shipping to:

United States
Canada
United Kingdom
France
Germany
Spain
Italy
Belgium
Portugal
Australia

Shipping availability may depend on:

Delivery address
Carrier coverage
Address type
Regional service availability

26. Processing Time

Our standard processing time is:

1–2 business days

Processing may include:

Payment confirmation
Order review
Address verification
Inventory confirmation
Product inspection
Protective packaging
Shipping-label preparation
Carrier coordination

Processing time occurs before carrier transit begins.

27. Estimated Delivery Times

Current estimated carrier transit times are:

United States: 5–8 business days
Canada: 7–10 business days
United Kingdom & Europe: 8–12 business days
Australia: 10–14 business days

Estimated total delivery times, including processing, are:

United States: 6–10 business days
Canada: 8–12 business days
United Kingdom & Europe: 9–14 business days
Australia: 11–16 business days

These are estimates and not guaranteed arrival dates.

28. Standard Shipping Rates

Current standard shipping charges are:

United States: USD 12.99
Canada: USD 19.99
United Kingdom & Europe: USD 24.99
Australia: USD 34.99

The shipping amount displayed during checkout is the amount that applies to the order.

29. Free Standard Shipping

Current free standard shipping thresholds are:

United States: Orders of USD 399 or more
Canada: Orders of USD 499 or more
United Kingdom & Europe: Orders of USD 599 or more
Australia: Orders of USD 699 or more

Unless a promotion specifically states otherwise:

Eligibility is based on the eligible product subtotal after discounts
Taxes do not count toward the threshold
Duties do not count toward the threshold
Shipping charges do not count toward the threshold
Separate orders cannot be combined
Free shipping applies to standard shipping only

30. International Taxes and Import Charges

Orders shipped outside the United States may be subject to:

Import duties
VAT
GST
Brokerage charges
Customs-processing fees
Local carrier charges

Where Loxsport collects a particular amount during checkout, it will be shown before payment is completed.

Charges not collected by Loxsport may be collected separately by a carrier, customs authority, brokerage provider, or government agency.

31. Shipping Delays

Delivery estimates may be affected by circumstances such as:

Severe weather
Public holidays
Peak shipping periods
Carrier congestion
Transportation disruption
Customs inspection
Remote-area delivery
Address problems
Failed delivery attempts

A delayed shipment is not automatically considered lost.

32. Tracking

Tracking information may be provided after shipment where available.

Tracking systems are operated by carriers and may not update immediately.

A Label Created status does not necessarily mean the carrier has already physically collected the package.

33. Damaged Shipments

Please inspect your Tissue Box soon after delivery.

If a product arrives damaged, Loxsport may request:

Order number
Shipping-label photo
Outer packaging photos
Interior packaging photos
Product photos or video
Description of the problem

Keep the product and packaging until we confirm the next step.

34. Missing or Incorrect Products

If you receive:

The wrong Tissue Box
An incomplete product
A product with a required component missing

contact Loxsport.

Where practical, we may provide a replacement component without requiring the complete product to be returned.

35. Return Window

Eligible return requests may be submitted within:

30 calendar days from the carrier-confirmed delivery date.

Return authorization is required before a product is sent back.

Do not independently send a product to our business address unless Loxsport specifically provides that address as the approved return location.

36. Change-of-Mind Returns

For an eligible change-of-mind return, the Tissue Box should generally be:

Unused
Clean
Unmodified
Complete
Free from customer-caused damage
Returned with all originally included components
Securely packaged

37. Return Shipping Costs

For an eligible change-of-mind return:

The customer is responsible for return shipping.

For verified returns involving:

Damaged products
Defective products
Incorrect products
Materially incomplete orders caused by Loxsport

Loxsport covers reasonable authorized return shipping.

38. No Restocking Fee

Loxsport does not charge a standard restocking fee for eligible authorized returns.

A lawful refund adjustment may still apply where a returned item has:

Customer-caused damage
Missing components
Significant modification
Another condition that materially reduces its value

39. Refund Processing

After an eligible return has been:

Received
Inspected
Approved

Loxsport normally submits the approved refund within:

7 business days after return approval

The customer's bank or payment provider may require additional time before the funds appear.

40. Refund Method

Approved refunds are normally returned to the:

Original payment method used for the transaction

Refunds are processed in:

United States Dollars (USD)

Refunds generally cannot be redirected to:

Another card
Another person's payment account
An unrelated bank account
An unrelated payment method

41. Original Shipping Charges

For a standard change-of-mind return, original outbound shipping charges are generally non-refundable unless applicable law requires otherwise.

Where a full return results from a verified:

Damaged product
Defective product
Incorrect product
Loxsport fulfillment error

eligible standard outbound shipping charges paid directly to Loxsport may be included in the refund where appropriate.

42. Exchanges

Loxsport does not offer standard direct exchanges.

If you prefer another:

Tissue Box
Design
Color
Finish
Variant

you may return the original eligible item and place a new order.

A replacement supplied to resolve verified damage, defect, wrong product, or missing components is not considered a standard exchange.

43. Refused Deliveries

Please do not refuse delivery simply because you changed your mind.

A refused shipment is not automatically:

An approved cancellation
An authorized return
An approved refund

The package may need to be returned and reviewed before any refund can be considered.

44. Customer Reviews and Submitted Content

If Loxsport allows customers to submit reviews, photographs, videos, comments, or other content, customers should only submit material they own or have permission to share.

Submitted content must not knowingly be:

Unlawful
Fraudulent
Misleading
Defamatory
Infringing
Abusive
Harmful
Invasive of another person's privacy
Spam

Loxsport may remove content that violates these Terms or applicable law.

45. License to Submitted Content

If you voluntarily submit content for public display, you grant Loxsport a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish that content in connection with:

Our website
Product pages
Customer reviews
Social media
Advertising
Marketing communications

where legally permitted.

You continue to own your original content.

46. Intellectual Property

Unless otherwise stated, website materials are owned by or licensed to Loxsport or LOXSPORT LLC.

These materials may include:

Brand names
Logos
Product descriptions
Website text
Product photographs
Videos
Graphics
Icons
Layouts
Original content

Customers may use the website for ordinary personal shopping and informational purposes.

47. Restrictions on Content Use

Without authorization, you may not commercially:

Copy
Reproduce
Republish
Modify
Distribute
Sell
License
Exploit

protected Loxsport content except where applicable law permits otherwise.

48. Third-Party Services

Loxsport may use third-party services to support:

Payment processing
Shipping
Tracking
Website hosting
Analytics
Advertising
Customer communications
Fraud prevention

These providers may have their own terms and privacy practices.

Loxsport does not control all independent activities performed by those providers.

49. Privacy

Our Privacy Policy explains how Loxsport may collect, use, disclose, retain, and protect personal information.

Customers should review that policy for information concerning:

Order information
Payment-related information
Cookies
Analytics
Marketing technologies
Customer-support records
Privacy rights

50. Website Accuracy

Loxsport makes reasonable efforts to keep website information accurate.

Occasional errors may occur involving:

Product descriptions
Dimensions
Materials
Color
Finish
Availability
Pricing
Shipping information
Photography
Website functionality

If a material error affects an order, Loxsport may correct the issue and contact the customer where appropriate.

51. Website Availability

Loxsport does not guarantee that the website will be available without interruption at all times.

Temporary interruptions may occur because of:

Maintenance
Hosting issues
Software updates
Website-security work
Internet outages
Payment-provider outages
Other technical issues

52. Fraud and Abuse

Loxsport may investigate conduct that reasonably appears to involve:

Fraudulent purchases
Unauthorized payments
False refund claims
False damage claims
Returning a different product
Deliberately removing components
Promotion abuse
Chargeback abuse
Website attacks

Nothing in this section prevents customers from making legitimate consumer, payment, product, return, or refund claims.

53. Limitation of Liability

To the maximum extent permitted by applicable law, Loxsport and LOXSPORT LLC will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products.

Where liability can lawfully be limited, liability relating to a particular transaction will not exceed the amount paid for the affected product.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted.

54. Events Outside Our Reasonable Control

Loxsport is not responsible for delays or failures caused by circumstances outside our reasonable control.

Examples may include:

Natural disasters
Severe weather
Carrier disruption
Customs delays
Government action
Labor disruption
Public emergencies
Transportation failures
Power outages
Internet outages
Service-provider interruptions

Where practical, Loxsport will take reasonable steps to communicate relevant information about an affected order.

55. Consumer Rights

Nothing in these Terms is intended to remove or limit consumer rights that cannot legally be waived.

Customers may have additional mandatory protections depending on their state, province, country, or jurisdiction.

Where applicable law provides greater protection than these Terms, the mandatory legal requirement takes priority.

56. Disputes

If a problem arises involving:

Product
Payment
Shipping
Delivery
Cancellation
Return
Refund

we encourage customers to contact Loxsport so the issue can be reviewed.

Nothing in these Terms prevents a customer from exercising a legal right or using an applicable:

Court
Consumer regulator
Payment dispute process
Government authority
Other remedy that cannot legally be restricted

57. Applicable Legal Requirements

These Terms are interpreted together with laws that legally apply to the transaction and mandatory consumer protections available to the customer.

Loxsport does not intend these Terms to override rights that applicable law does not permit a business to waive.

58. Severability

If a provision of these Terms is found invalid or unenforceable, the remaining provisions continue to apply to the maximum extent permitted by law.

59. No Waiver

If Loxsport does not immediately enforce a provision of these Terms, that does not automatically mean that the provision has been permanently waived.

60. Relationship With Other Policies

Loxsport's policies apply to different stages of a transaction:

Payment and billing: Payment Methods Policy
Before shipment: Cancel My Order / Cancellation Policy
Shipping and delivery: Shipping Policy
Returns and refunds: Return & Refund Policy
Personal information: Privacy Policy

If another policy contains more specific terms for a particular issue, that policy applies to that issue, subject to applicable law.

61. Changes to These Terms

Loxsport may update these Terms when:

Product offerings change
Website functionality changes
Shipping services change
Shipping rates change
Payment methods change
Return procedures change
Business practices change
Legal requirements change

When a revised version is published, the Last Updated date will be updated.

62. Contact Loxsport

For questions about these Terms, Tissue Boxes, orders, payments, shipping, cancellations, returns, refunds, or other customer-service matters, contact:

LOXSPORT LLC
Brand: Loxsport

Business Address:
749 Port America Place
Dallas, TX 76051
United States

Phone: +1 (214) 236-3898

Email: contact@loxsport.com

Support Hours: Monday–Sunday, 8:00 AM–5:00 PM Central Time

For an existing order, please include your Order ID whenever available.

Please do not send complete credit card numbers, CVV codes, banking passwords, PayPal passwords, payment-account passwords, one-time authentication codes, or other unnecessary sensitive payment credentials by email.